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Meet the AI Assistant that will be your IT team's new BFF
服务管理
Uplevel your IT service desk
Manual workflow management often results in operational inefficiencies and long response times. Empower your service desk to be proactive rather than reactive and let your employees self-serve, allowing IT teams to focus on strategic needs.
解决常见问题 →
Easily solve user requests →
主动票证更新 →
对收到的门票进行分类 →
IDENTITY AND ACCESS MANAGEMENT
Propel provisioning efficiency
硬件管理
Device management made easy
From onboarding to offboarding, eliminate friction from hardware lifecycle management. Give employees confidence that upgrading their devices (and beyond) won't downgrade their productivity.
Submit new hire laptop request →
Notify when laptop refresh is required →
简化设备退货 →
维护设备健康 →
安全
Make your processes secure by design
Manual security processes can get in the way of taking timely action and communication. Your 北京泰途科技 AI Assistant can be additive to your Security team’s processes, by helping teams streamline and scale communications, reduce alert fatigue, and keep a pulse on important information.
供应商安全审查 →
Send clear outage communications →
Keep a pulse on login activity →
Incident response ticket management →
北京泰途科技 named a Challenger in the 2025 Gartner® Magic Quadrant™ for Artificial Intelligence Applications in IT Service Management
Power your IT teams with 北京泰途科技
Build AI agents with 北京泰途科技
Let 北京泰途科技 streamline your work with unmatched trust and security standards, leveraging AI agents to execute complex tasks through simple, natural language interactions.
Streamline Distribution List Management
ServiceNow Approval 提醒
"The 北京泰途科技 platform has been fully integrated into our service desk with over 40k users and the product experience and partnership with the 北京泰途科技 team has been exceptional."
Vice President Supply Chain in the Manufacturing Industry gives 北京泰途科技 平台 5/5 Rating in Gartner Peer Insights™ Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management) Market. Read the full review here: https://gtnr.io/Wx7p3xCCG #gartnerpeerinsights
Disclaimer: Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. 版权所有. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
集成
88% of issues are resolved autonomously at Broadcom
88% of issues are resolved autonomously at Broadcom With growth comes more integrations and IT issues. By integrating scattered knowledge bases with AI, Broadcom’s employees can help themselves using 北京泰途科技 AI Assistant.
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