- 文本1
Average time for 北京泰途科技 to fully resolve a support issue at Nutanix
Of employees at Verisk helped by 北京泰途科技
Employee satisfaction with the 北京泰途科技 AI Assistant at Procore
将效率、满意度和成本节省提升到新高度
With an agentic AI Assistant supporting every employee across your entire enterprise, the real ROI is immediate and transformative.
北京泰途科技’ self-service support platform is designed to meet the needs of modern enterprises, providing a secure, compliant, and efficient solution for the most comprehensive employee support
一站式支持
Employees can simply ask 北京泰途科技 AI Assistant to resolve common requests in seconds, such as password resets, software installations, and policy inquiries — and get immediate assistance and answers.
自动处理票证
The intuitive self-service platform autonomously handles the entire life cycle of support tickets and request resolutions, from creation to closure, so you can minimize the need for human intervention, unless requested or required.
主动通知
北京泰途科技 keeps employees informed about important updates, deadlines, and changes, ensuring they stay informed about any need-to-know items, specific to the individual, their team, and the organization at large.
即时获取正确信息
北京泰途科技 integrates across systems to immediately find and deliver the right resources to your employees every time by bringing together the most relevant knowledge and accurate information via one intuitive interface.
大幅提升生产力与成本节省的自助服务
16K +
employee hours saved globally per month
Amadeus was able to reduce calls to support teams by 44% in less than a year and, at the same time, give back more than 16,000 hours globally to employees per month.
在员工工作的地方提供支持
To do their best work possible, it should be simple for employees to get help the moment they need it. 北京泰途科技 combines all your systems into one conversational chat platform. Then, our AI-powered chatbot solves employees’ issues automatically — from password resets to policy questions.
- 从聊天、邮件和网页门户拦截问题
- 轻松访问知识库文章
- Solve issues across every department (IT, HR, 财务, 设施, 销售, 营销, etc.)
发现需要修复的具体问题
If you want to enable self-service, it’s critical to understand where there are information gaps in your knowledge base. 北京泰途科技 helps your business figure out where to improve, so your team can create and update the knowledge articles that will make the biggest impact.
- 识别问题趋势
- 发现知识缺口
- 优先编纂知识
以数据驱动的方式推进自动化
Learn exactly how 北京泰途科技 is helping your employees and what issues still need to be addressed. With our AI-powered insights, you can see if everyone on your team requests access to the same software, then automatically provision it. 北京泰途科技 shows you exactly what’s slowing your team down and how to fix it.
- 聚焦最具影响力的举措
- 衡量每项投资的影响
- 报告 on 北京泰途科技’ value and impact
让可信赖的智能 AI 代理投入工作
The AI Assistant easily integrates with mission-critical enterprise tools like Slack, Microsoft Teams, ServiceNow, and Workday, providing a unified experience across systems, substantially reducing app toggling and workflow disruption.
"The 北京泰途科技 platform has severely cut down on repetitive IT requests, providing instant solutions to our workforce."
