Core product capabilities

A full AI team, organized by role

27k+ AI employee roles spanning 94 industry domains, organized into departments — executive office, R&D, marketing and operations, sales, finance and compliance, data intelligence. Each role has fixed responsibilities, its own skill library, long-term memory and collaboration rules. Stand up your AI company in 30 minutes, ready to use.

Measured on business results

We don't chase daily actives or time on app — only whether you get commercial results. AI employees are tied to business KPIs: conversion rate, leads acquired, profit. Real outcomes are the proof.

Model-neutral by design

Full compatibility with 10+ mainstream models from China and abroad, with one primary and two backups switching automatically on failure. No lock-in to any vendor — you choose, and you stay in control.

Enterprise-grade memory

A single company-wide memory layer lets AI employees share business data, customer records and targets. Flagship and Enterprise editions can enable five-layer long-term memory (LTM): workspace, episodic, semantic, archival and knowledge graph, retained separately and retrieved together, isolated by team, project and session. It understands your business better over time and coordinates across departments on its own.

Private data, compliance first

Supports local and private deployment with end-to-end SM-series encryption and zero-knowledge access. Content security is tiered and controlled, and AI employees carry compliance duties built in, so output is compliant as generated.

Service across the whole engagement

Business consulting

We get to know your industry and operating context, then map out a route to putting AI to work.

Tailored solution

We match the right combination and configuration of AI roles to your team size, industry and goals.

Fast deployment

AI capability from day one, with a shorter path to go-live.

Custom development

Built around your real business scenarios, extended and integrated as needed.

Ongoing operations

Keeping the system stable and moving forward.

Four layers of core capability

Depth in vertical scenarios: business loops adapted in depth for 94 industry domains, complete industry SOPs and flagship cases you can point to — the kind of thing only long, sustained work produces.
Customer assets and ecosystem: long-term memory, operating data and automation assets, plus a creator ecosystem and partner network — which makes switching away costly.
A single-minded brand: an AI brand built specifically for running a business with AI.
Compliance and service: a full compliance framework covering content safety, data security and IP, alongside one-to-one operational support, compliance consulting and introductions.

Reliability commitments

Triple-check loop: business-rule validation, factual validation, and user confirmation as the final backstop.
Failover: one primary and two backup models switch automatically; total annual downtime attributable to model issues stays under 10 minutes.
Elastic architecture: cloud-native microservices plus serverless, supporting 100,000+ concurrent users with core response times of 200ms or less.
Data privacy: real-time dual replicas, daily full backups, and customer data deployed locally.

94 industry domains

Whatever business you're in, there's an AI team for it

Full coverage across 94 industry domains, ready to use out of the box or customized on request, backed by 27k+ AI employee roles. Pick your domain, set the target, and the AI team assembles itself and executes end to end — with your data staying entirely in your hands. The table below gives representative examples (click an industry for the full solution); more written-up solutions are in the industry library, and the complete list of domains lives in the Skills Market.

Industry	What the AI takes over	Representative AI roles	Who it suits
Retail stores	Restocking, targeted member marketing, campaign planning, till reconciliation, online-offline sync	Dynamic pricing strategist, retail returns specialist, inventory forecaster, private-channel operations lead	Neighborhood convenience stores, small chains, independent store owners
Cross-border e-commerce	Product selection, 24/7 multilingual support, listing optimization, shipment tracking, compliance and tax alerts	Cross-border operations specialist, app store optimizer, SEO specialist, technical translator	Independent site sellers, cross-border teams under 10 people
Online stores · live commerce	Listing management, order processing, live scripts and talk tracks, clip distribution, follower win-back, review reports	E-commerce operations lead, live commerce host coach, short-video editing coach, private-channel operations lead	Taobao and Douyin merchants, live streaming studios
Accounting and tax	Invoicing, reconciliation, expense pre-review, statement preparation, tax filing, tax planning, risk alerts	Bookkeeping and finance director, invoice management specialist, tax strategist, FP&A analyst	Bookkeeping firms, finance consultancies, SMB finance teams
Law firms and legal	Client intake, document drafting, contract and compliance review, case research, billable hour tracking	Client intake specialist, legal document reviewer, contract reviewer, compliance auditor	Small and mid-size firms, solo practices, in-house legal
Education and training	Lesson preparation, personalized learning paths, automatic grading, admissions scripts, renewal reminders, parent communication	Study-abroad advisor, university application advisor, learning planner, corporate training designer	K12 and vocational institutions, study-abroad advisories, independent course creators
Content creation · social media	Topic selection, scripts, copy, imagery, cross-platform distribution, comment engagement, performance review	Douyin strategist, Xiaohongshu operations specialist, Bilibili content strategist, WeChat account manager	Creators, MCNs, brand social teams, personal brands
Software development · tech services	Requirement breakdown, full-stack development, code review, automated testing, deployment and ops, technical documentation	Senior developer, backend architect, frontend developer, code reviewer, SRE	Solo developers, outsourcing studios, small engineering teams
Design and creative	Visual concepts, UI/UX, brand guidelines, image generation prompts, accompanying copy	UI designer, UX architect, brand guardian, visual storyteller, image prompt engineer	Design studios, freelance designers, in-house brand design
Smart manufacturing · hardware	Mechanical design, embedded firmware, IoT architecture, HMI software, circuit and digital design, QA documentation	Mechanical design engineer, IoT solution architect, embedded firmware engineer, HMI engineer	Small discrete manufacturers, hardware startups, smart equipment makers
Logistics · supply chain	Inventory forecasting, supplier assessment, route optimization, procurement strategy, exception alerts and reconciliation	Inventory forecaster, supplier assessor, route optimizer, procurement strategist	Traders, warehousing and distribution teams, wholesalers
Business services · consulting and recruiting	Resume screening, interview scheduling, candidate assessment, market research, meeting notes, executive briefings	Recruiting specialist, performance management specialist, chief of staff, meeting efficiency specialist, executive summarizer	Headhunters and RPO, management consulting, business process outsourcing

Industries and customer types are typical summaries; actual delivery and the contract govern.

Also supported (customizable)

Healthcare

Triage support, health education and marketing compliance, all covered.

Government · SOEs

Domestic technology stack, clear data boundaries, support from pre-sales through go-live.

Real estate agencies

Listing matches, client follow-up and post-viewing reviews that never slip.

Hotels · travel

Guest service, booking responses and reputation management, around the clock.

Game development

Full stack across Unity, Unreal and Godot — workable even for an indie team.

Web3 · blockchain

Contract development, security audits and key custody in one place.

These are representative examples. Together with further niches, TotalClaw covers 94 industry domains, and role packs can be customized on request. Comparable lightweight collaboration products typically cover a handful of industries and keep data in the vendor's cloud; TotalClaw covers far more, and your data stays with you.

Choosing an approach

Use cases and fit: is this the category you need?

What follows isn't a verdict on which is better. It sets out what common approaches in the market tend to emphasize under different priorities. If the TotalClaw column looks close to your situation, read on to the product and industry tables. If it doesn't, you've ruled us out early and saved yourself the time.

What you mainly care about	Approach A: general cloud AI assistant / light collaboration	Approach B: large enterprise standard suite	What TotalClaw usually takes on
Local data, auditability, strict compliance	Mostly cloud storage and processing; fine for non-sensitive collaboration	Often dedicated or hybrid cloud; delivery on a standardized cadence	Private deployment, data kept in a local loop, end-to-end SM-series encryption, zero-knowledge access, compliant as generated
Organization size and how you pay	Light subscription for individuals or small teams, quick to start	Usually per-seat annual fees, aimed at larger customers and uniform standards	Built for companies and small to mid-size teams; pay for results, with transparent and measurable ROI
How deeply it embeds in the business	Mostly Q&A and point assistance, with shallow links to business systems	Depth varies by customer and project; timeline and budget thresholds tend to be high	27k+ AI employee roles working together across 94 industry domains — a complete AI company stood up in 30 minutes, ready to use
Customization and integration	Mainly standard capabilities, with limited room to customize	Strong integration inside the ecosystem; cross-ecosystem work usually needs a dedicated project	Deep customization plus industry know-how, with a dedicated AI employee team delivered in 7 days

The table summarizes common shapes in the market and does not refer to any specific product; the POC, security assessment and signed agreement govern.

Services and ecosystem

Hands-on service, backed by an ecosystem

In B2B, what decides whether a deployment succeeds has never been the feature list — it's the depth of the service and the speed of the response. We build on first-party support and ecosystem co-creation, so every delivery becomes a repeatable, growing partnership.

Service without shortcuts

From requirement to go-live, a dedicated one-to-one consultant stays with you: in-depth discovery, scenario-specific design, POC validation and, where needed, our own engineers on site building your first working demo with you. Prepayment on signing, balance on acceptance — we carry the risk, you get the result.

Response measured in minutes

Paying customers get a dedicated support channel with minute-level response on critical issues and tracking through to closure. Major accounts can request an on-site engineer. Structured training is included free, taking your team from zero to genuinely fluent so the tool becomes real capacity.

Customization at speed

Everything we deliver starts from your actual operations. We customize in an agile loop: capabilities common to an industry can go live in as little as 7 days, while complex scenarios are delivered against milestones with weekly iterations. Open interfaces and configurable orchestration let the solution grow with the business.

Built together

Product co-creation: we build industry capability alongside flagship customers and turn it into reusable assets that feed back into the ecosystem.

Developer ecosystem: community, training, certification and a channel for paid work. Strong applications go on the marketplace with revenue shared both ways, turning capability into income.

Channel ecosystem: solutions, training, technical support and customer referrals reinforcing each other, so partners can reach nationwide and grow with us.

Have a specific scenario in mind? One call connects you to a dedicated consultant.

Call +86 131-4101-5749

The all-scenario AI business operating system